Q. Do I have to sign up for purchase on sugarchic.in?
For first time buyers you have to sign up for smooth operation and order confirmation. Otherwise just log in to your existing account.
Q. How do I register?
At the time of checkout. you can fill your email and mobile number for registration.
Q. Do I have to disclose my email id and phone number for registration?
Yes, it is important to disclose these details as it helps facilitate a smooth operation and ensures a secure shopping transaction for you. Rest assured, your data will remain secure with us.
Q. Can I edit my personal information?
Yes, you can edit your personal information in the "My Account" section.
Q. Is my personal information secure at www.sugarchic.in?
Q. Do you offer cash on delivery?
Yes, We offer cash on delivery in India at selected pin codes with a COD fee of 50 ₹ per order.
Q. What are your Shipping charges and delivery time?
We offer free shipping all over India and it may take 2 - 7 days to reach your place depending upon your location.
Q. How can I track my order?
You can track your order with a tracking number provided at the time of fulfilment or with order number at Track Order page.
Q. What size will it fit me?
We have a size chart on every product page. Before finalising the order do have a look at our size chart.
Q. Do you take returns and exchanges?
Yes, We have a 30 day return policy. For more details Please look at return policy.
Q. When will the refund reach my account?
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Q. How can I contact you?
If you need more help, Do reach us out at firstname.lastname@example.org or message us here.